Payment for purchases may be made by any of the following :
1) By credit card using our secure online shopping checkout system.
2) By calling us at 408-239-4800 (M-F 10:00 AM - 5:00 PM PST- West Coast) and using
your credit card or check/cashiers check/money order .
Please read the return policy before you make a purchase
Return Policy (also read our disclaimer)
1. No returns or refunds on purchases unless due to the following:
a. Shipping Damage
b. Manufacturing Defect found before usage.
To benefit our customers, we will not charge any additional fee or shipping charge for the replacement product due to the above stated reasons. See item 3 also.
Note: Contact us within 14 working days after receiving the shipment to report any problems or defect in the product/service you purchased from us.
2. We cannot accept returns due to the following:
a. Damage after usage or
b. Damage due to incorrect usage
c. Any other reason other than the above stated in 1.
For these reasons please send the product to warranty service center (if applicable)
mentioned in the warranty card.
3. Shipping Charges:
a. For any refunds if applicable, shipping charges are not refundable unless due to
the reasons stated in item 1 or if the shipping was free during sale.
b. But shipping charges for product return from the customer to us for any reason
will not be refunded.
4. Returns of unused units/items
If any unit/item is returned unused with original packaging for reasons other
within 20 days of unit purchase.
5. Return of DVDs
Any opened DVD cannot be returned, unless it has manufacturing or shipping
damage, and is returned within 15 days. In that case, we will not charge shipping for
the second delivery, but the shipping charge for the return cannot be refunded.
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*These statements and/or contents of this website, publication have not been evaluated by the. This product/statement/opinion/comments/publication is not intended to diagnose, treat, cure or prevent any disease.
*The statements and/or contents of this website, publication have been provided by various sources and the website and/or its affiliates are not in any way suggesting any medical advice or treatments.